What We Do and Don't Do
Our commitment to connecting you with options—not steering your choices
What We Do
- Connect patients with multiple licensed pharmacies
- Display all submitted bids equally without ranking or recommendations
- Provide pharmacy ratings and reviews from verified patients
- Show complete pricing including any applicable fees
- Let patients choose based on their own priorities
- Verify pharmacy licenses and credentials before network admission
- Protect patient information until they choose to share it
- Provide secure messaging for pharmacy-patient communication
- Hold payments in escrow until order completion
What We Don't Do
- Recommend or steer patients toward specific pharmacies
- Accept payments from pharmacies for preferential placement
- Hide fees or add charges after bid acceptance
- Share patient data with pharmacies before bid acceptance
- Guarantee lowest prices—we provide options
- Replace your doctor's medical judgment
- Provide medical advice or recommendations
- Rank pharmacies by anything other than patient-chosen filters
- Penalize pharmacies for not bidding on certain prescriptions
Why This Matters
Many prescription platforms receive payments from pharmacies or drug manufacturers, which can influence how options are presented to you. We've structured Script Unlock differently.
Our revenue comes from a small transaction fee on completed orders—the same fee regardless of which pharmacy you choose. We have no financial incentive to steer you toward any particular pharmacy. Your choice is truly yours.