What Script Unlock Cannot Do
Being honest about our limitations helps you decide if we're right for you
We Cannot Provide Medical Advice
Script Unlock is a marketplace, not a healthcare provider. We don't diagnose conditions, recommend treatments, or advise on medication choices. Always consult your doctor or pharmacist for medical guidance.
The Reality: Your prescriber determines what medication you need. We help you find where to fill it affordably.
We Cannot Guarantee Specific Medications Are Available
Drug shortages, manufacturer issues, and pharmacy inventory vary. We can't promise that any specific medication will have bids from pharmacies.
The Reality: We show you what's actually available from pharmacies willing to bid on your prescription.
We Cannot Source Medications from Outside the US
All pharmacies in our network are US-licensed. We don't facilitate imports from Canadian, Mexican, or overseas pharmacies.
The Reality: This ensures compliance with FDA regulations and US pharmacy laws.
We Cannot Speed Up the Bidding Process
Pharmacies need time to review prescriptions and calculate costs. Rushing this process could lead to errors or incomplete bids.
The Reality: Requests stay open for quotes for a limited window. If you need medication urgently, a local pharmacy may be faster.
We Cannot Accept Prescriptions Without Proper Documentation
All prescriptions must be valid, current, and from licensed prescribers. Expired or improperly documented prescriptions cannot be processed.
The Reality: This protects you and ensures pharmacies receive legitimate, fillable prescriptions.
We Cannot Override Insurance or PBM Restrictions
If your insurance requires a specific pharmacy or prior authorization, we can't bypass those requirements. Our service is primarily for cash-pay patients.
The Reality: Check with your insurance first. We're most helpful when insurance isn't covering your medication or has high copays.
Why We Share Our Limitations
Most companies hide their limitations in fine print. We put ours front and center because understanding what we can't do is just as important as knowing what we can.
If Script Unlock isn't right for your situation, we'd rather you know now than discover it after uploading your prescription. Our goal is to help you make informed decisions - even if that decision is to use another service.