PROCESS GUIDE

What Happens After You Upload

From upload to delivery, here's exactly what to expect. No surprises, just clear steps.

🔒 Your data is HIPAA-encrypted⏱️ First bids in 1–4 hours🚫 No obligation to accept📞 Support available if needed

AI Bid PredictionPowered by ScriptUnlock Intelligence

Based on recent pharmacy activity, your prescription typically attracts 3–7 bids within 4 hours. First bids usually arrive within 1–2 hours.

📊 Based on similar prescriptions🏥 5+ verified pharmacies in your area

1. We Verify Your Prescription

Usually instant

Our system reviews your prescription to ensure it's legible and valid. If we need clarification, we'll reach out.

AI-assisted prescription reading
Verification of prescriber information
Medication details confirmed

2. Pharmacies Start Bidding

1-24 hours

Your prescription goes out to our network of verified pharmacies. They review it and submit their best prices.

Only pharmacies that carry your medication bid
They can't see other bids
You're notified as bids come in

3. You Review & Choose

At your pace

Compare all the bids based on price, delivery time, ratings, and pickup/delivery options. Take your time.

No pressure to decide quickly
Clear comparison of all options
No obligation to accept any bid

4. Secure Payment

2 minutes

When you choose a pharmacy, you pay securely through Script Unlock. Your payment is held until fulfillment begins.

PCI-compliant payment processing
No payment info shared with pharmacy
Clear receipt and confirmation

5. Pharmacy Fills Your Order

1-3 days

The pharmacy prepares your medication and ships it or prepares it for pickup, depending on your choice.

Real-time status updates
Tracking information provided
Temperature-controlled shipping when needed

6. You Receive Your Medication

Varies by option

Receive your medication at home or pick it up at the pharmacy. Verify it matches your prescription.

Discreet packaging
Signature options available
Full support if any issues

Typical Timeline Summary

Upload to first bid1-6 hours

Review and chooseUp to you

Pharmacy preparation1-2 days

Shipping (if delivery)1-5 days

Times vary based on medication type, pharmacy location, and your choices.

What If...

I don't receive any bids?

Rare medications or unusual formulations may have fewer options. We'll notify you and suggest alternatives.

I don't like any of the bids?

No obligation to accept. You can wait for more bids, adjust your preferences, or choose not to proceed.

There's an issue with my order?

Our support team is available to help. Payments are protected until you receive your medication correctly.

I need to cancel?

Orders can be cancelled before the pharmacy starts preparation. Full refund in most cases.

Ready to Get Started?

Now that you know what to expect, upload your prescription and start saving.

Upload Prescription More Questions?