What Happens After You Upload
From upload to delivery, here's exactly what to expect. No surprises, just clear steps.
1. We Verify Your Prescription
Usually instantOur system reviews your prescription to ensure it's legible and valid. If we need clarification, we'll reach out.
- AI-assisted prescription reading
- Verification of prescriber information
- Medication details confirmed
2. Pharmacies Start Bidding
1-24 hoursYour prescription goes out to our network of verified pharmacies. They review it and submit their best prices.
- Only pharmacies that carry your medication bid
- They can't see other bids
- You're notified as bids come in
3. You Review & Choose
At your paceCompare all the bids based on price, delivery time, ratings, and pickup/delivery options. Take your time.
- No pressure to decide quickly
- Clear comparison of all options
- No obligation to accept any bid
4. Secure Payment
2 minutesWhen you choose a pharmacy, you pay securely through Script Unlock. Your payment is held until fulfillment begins.
- PCI-compliant payment processing
- No payment info shared with pharmacy
- Clear receipt and confirmation
5. Pharmacy Fills Your Order
1-3 daysThe pharmacy prepares your medication and ships it or prepares it for pickup, depending on your choice.
- Real-time status updates
- Tracking information provided
- Temperature-controlled shipping when needed
6. You Receive Your Medication
Varies by optionReceive your medication at home or pick it up at the pharmacy. Verify it matches your prescription.
- Discreet packaging
- Signature options available
- Full support if any issues
Typical Timeline Summary
Times vary based on medication type, pharmacy location, and your choices.
What If...
I don't receive any bids?
Rare medications or unusual formulations may have fewer options. We'll notify you and suggest alternatives.
I don't like any of the bids?
No obligation to accept. You can wait for more bids, adjust your preferences, or choose not to proceed.
There's an issue with my order?
Our support team is available to help. Payments are protected until you receive your medication correctly.
I need to cancel?
Orders can be cancelled before the pharmacy starts preparation. Full refund in most cases.
Ready to Get Started?
Now that you know what to expect, upload your prescription and start saving.