No Bids Yet? Don't Worry
Sometimes prescriptions receive fewer bids. Here's why it happens and what you can do.
Why You Might Have Few or No Bids
There are several reasons, and most have solutions.
Specialty or rare medication
Some medications are only stocked by certain pharmacies. Fewer pharmacies = fewer potential bids.
Controlled substance restrictions
Controlled substances have stricter regulations. Some pharmacies don't bid on these through our platform.
Compounding required
Custom compounded medications need a compounding pharmacy, and fewer pharmacies compound than fill standard prescriptions.
Prescription image issues
If the prescription is hard to read, pharmacies may skip it. A clearer image helps.
It's still early
Requests stay open for quotes for a limited window. If you uploaded recently, more quotes may still arrive.
What You Can Do
Wait a Little Longer
If you uploaded recently, give pharmacies more time to see the request. Quotes appear in your dashboard as they arrive.
Resubmit with a Clearer Image
If your prescription image was blurry or cut off, try uploading a clearer version. Good lighting and flat surface help.
Upload AgainContact Support
Our team can manually reach out to specialty pharmacies or help troubleshoot why you're not receiving bids.
Get HelpAsk Your Doctor About Alternatives
If the medication is very rare, ask your doctor if there's a therapeutic alternative that's more widely available.
About Specialty Medications
Some medications require special handling, refrigeration, or certifications. These include:
- Biologics and biosimilars
- Cancer treatments
- Certain HIV medications
- Some autoimmune drugs
- Fertility medications
- Gene therapies
For these, you may need to work with a specialty pharmacy directly. Contact our support team and we'll try to connect you with options.
Need Personal Assistance?
Our support team can help you find options even for difficult-to-source medications.