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    Privacy Violation · FTC Action 2023

    GoodRx Shared Your Prescription Data With Facebook and Google

    The FTC fined GoodRx $1.5M in 2023 for sharing 55M+ users' health data with advertisers without consent. Here's what happened, what was exposed, and safer alternatives that don't monetise your health data.

    55M+
    GoodRx users affected
    $1.5M
    FTC fine (2023)
    2019-2022
    Years data was shared

    What Happened — The GoodRx Privacy Timeline

    Feb 2023
    FTC announces complaint against GoodRx
    The Federal Trade Commission filed an administrative complaint alleging GoodRx shared health data with advertisers for years without adequate consent.
    Feb 2023
    GoodRx fined $1.5M
    GoodRx agreed to pay $1.5M and was permanently banned from sharing health data for advertising under an FTC settlement — the first FTC enforcement action under the Health Breach Notification Rule.
    2019-2022
    Data shared with Facebook, Google, Criteo
    GoodRx had been sharing user data — including prescription drug searches, health conditions, and personal identifiers — with Facebook Pixel, Google Analytics, and other third-party advertising platforms.
    55M+ users affected
    Scope of exposure
    Over 55 million GoodRx users had their prescription data, health conditions, and personal identifiers shared without informed consent.
    Sources: FTC press release Feb 2023, FTC complaint, GoodRx settlement agreement.

    What GoodRx Shared Without Your Consent

    Your prescription drug names and dosages
    Your health conditions (inferred from prescriptions)
    Your personal identifiers (email, IP address, device ID)
    Combined with Facebook/Google advertising profiles
    Used to target you with health-related ads
    Potentially accessible to insurance companies via data brokers

    How Script Unlock Is Different

    Feature
    GoodRx
    Script Unlock
    Prescription data sold/shared
    Yes — shared with Facebook, Google, Criteo
    No — never shared with advertisers
    FTC enforcement action
    Yes — $1.5M fine, Feb 2023
    None
    Business model
    Advertising + data monetisation
    $149.99/month pharmacy subscriptions — no data sales
    HIPAA compliance
    FTC found violations
    HIPAA compliant — verified
    Compounded medications listed
    No
    Yes
    Pharmacies set their own prices
    No — pre-negotiated coupons
    Yes — real marketplace competition

    How Script Unlock Protects Your Privacy

    Script Unlock's revenue comes from pharmacies ($149.99/month subscription) — not from selling your data
    We do not share prescription searches with Facebook, Google, or any advertising platform
    Your health data is used only to connect you with pharmacies that can fill your prescription
    We are HIPAA compliant and do not sell patient health information
    You can use Script Unlock without creating an account — no persistent profile to sell

    GoodRx Data Breach — Frequently Asked Questions

    Was there an actual GoodRx data breach?

    It was not a hacker breach — it was an unauthorised disclosure. The FTC found that from 2017 through 2020, GoodRx routinely transmitted user health information (prescription drug searches, conditions, and personal identifiers) to Facebook, Google, Criteo, and other advertising platforms via tracking pixels and SDKs — without informed user consent. In February 2023, GoodRx agreed to a $1.5M civil penalty under the FTC’s Health Breach Notification Rule and was permanently banned from sharing user health data for advertising purposes.

    What data did GoodRx share with Facebook and Google?

    According to the FTC complaint, GoodRx shared prescription drug names, health conditions inferred from those prescriptions, user email addresses, IP addresses, mobile advertising IDs, and unique GoodRx user IDs. This data was joined to existing Facebook and Google advertising profiles, allowing those platforms to target users with health-related ads based on their actual prescriptions.

    How many people were affected by the GoodRx privacy violation?

    More than 55 million GoodRx users had their prescription and health data shared with advertisers between 2017 and 2020. If you used GoodRx during that window — to search a medication, redeem a coupon, or create an account — your data was likely included.

    How is ScriptUnlock different from GoodRx?

    ScriptUnlock’s revenue comes from pharmacy subscriptions ($149.99/month), not from selling user data. We do not run Facebook Pixel, Google Analytics health-data integrations, or third-party advertising trackers on prescription search pages. We are HIPAA compliant, we have no PBM relationships, and you can use ScriptUnlock without creating an account — there is no persistent profile to monetise.

    What should I do if I used GoodRx during the affected period?

    You cannot undo the data that was shared, but you can stop new sharing: (1) clear cookies and tracking IDs in your browser and on your mobile device, (2) opt out of Facebook and Google personalised ads, (3) switch to a prescription savings tool that does not run advertising pixels — like ScriptUnlock. The FTC settlement also requires GoodRx to direct Facebook, Google, and others to delete the data they received, though enforcement of that deletion is limited.

    Compare Prescription Prices Without Sharing Your Data

    Script Unlock lets pharmacies compete for your prescription — without selling your health data to Facebook. Free to use. No account required.

    Compare Prices Privately
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